This Privacy Policy is drafted in accordance with the terms of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of individuals with respect to the processing of their personal data and on the free movement of such data, as well as the Organic Law 3/2018 of December 5 on Personal Data Protection and Digital Rights Guarantee. SOR IBÉRICA S.A.U. provides the User with information in its own Websites soriberica.com and derived websites (hereafter, Websites) in relation to data protection in a question – answer format that is easy to understand:
1.1. Additional information on data protection
Who is the Data Controller?
Name: SOR IBÉRICA S.A.U / CHASIS LEVANTE S.A.U / ALZIREÑA DE MANTENIMIENTO S.L.U
Postal address: Avda. de la Llibertat, 49 46600 Alzira (València)
Telephone: 962 457 700
Email: rgpd@soriberica.com
Data Protection Officer: GRUPO ARRECIFE CONSULTORES 2007 S.L
Data Protection Officer Contact: 963 127 867 / consultoria@grupoarrecife.com
For what purpose do we process your personal data?
SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. and ALZIREÑA DE MANTENIMIENTO S.L.U. process the information you provide to us for the following purposes:
I) To deal with your request, information request or query submitted through the different contact forms of our Website.
II) If you give us your consent, we will send you news of interest and advertising related to the products and services marketed or that could be marketed in the future by SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. and ALZIREÑA DE MANTENIMIENTO S.L.U. by electronic means and by post. If you give us your consent, we will also send you communications related to customer loyalty campaigns. Such communications will always be sent by SOR IBÉRICA S.A.U.
III) To include you in the staff selection processes of SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. and ALZIREÑA DE MANTENIMIENTO S.L.U.
IV) To study and respond to the offer made by the User using the contact forms enabled in the “SOR stocks” section of our Website.
No automated decisions will be made, such as the creation of profiles to offer services or products. In the event that this should occur, we will inform you of the logic applied and the relevance and foreseen consequences of such processing with respect to you.
For how long will we hold your data?
If you send a query through the contact forms enabled on our Website, the personal data you provide will be kept for the time necessary to respond to the query made and in all cases it will be kept for no more than one year from the collection of the data.
The data that you provide by selecting the “leave your CV” option in our contact form (including the attached CV and similar documents) are used to include you in our staff selection processes and it will be kept for no more than one year from the collection of the data.
In relation to sending advertising, we will continue to send you advertising, news of interest and communications related to customer loyalty campaigns until you decide that you no longer wish to receive such messages. We will offer you the option of declining in each communication that we send to you.
The data entered in the forms of the “SOR stocks” section of our Website will be kept for the time necessary to study the offer submitted by you and in all cases, for no more than one year from the collection of the data.
What is the legal ground for processing your data?
The legal ground for processing your data is the consent you have given us to do so by accepting the different information clauses in our contact forms.
To whom do we send your data?
No data is sent to any other company, or any public or private entity except if required by law.
There are companies to which we assign no data but which provide us with different services. Such services entail the hosting of personal data by those companies or occasional access to such data by them. These companies, which act as data processors and with whom we have signed an agreement to guarantee the security of the personal data, are:
*Computer services: several companies provide us with corporate email hosting and corporate website hosting services, as well as the maintenance of our management software and the company’s computer equipment, among other services.
International data transfers will be made when using the MICROSOFT 365 services (One Drive, Email, etc.). MICROSOFT is a company that operates worldwide, whose main data centre is located in the USA. In order to make international data transfers to MICROSOFT with due guarantees, we have signed with MICROSOFT the standard contractual clause of the European Commission based on Decision 2010/87/EU of the Commission, of February 5, 2010.
International data transfers will also be made to THE ROCKET SCIENCE GROUP LLC if we send you communications through the MAILCHIMP platform. THE ROCKET SCIENCE GROUP LLC is a company whose main data centre in located in the USA. In order to make international data transfers to THE ROCKET SCIENCE GROUP LLC with due guarantees, we have signed with THE ROCKET SCIENCE GROUP LLC the standard contractual clause of the European Commission based on Decision 2010/87/EU of the Commission, of February 5, 2010.
What are your rights when you provide us with your data?
The data subject has the right to obtain confirmation about whether or not SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. AND ALZIREÑA DE MANTENIMIENTO S.L.U. process personal data that concern them.
The data subject has the right to access their personal data and to request the rectification of inaccurate data or, as applicable, the erasure of the data when it is no longer needed for the purposes for which it was collected, among other reasons.
The data subject may request the restriction of the processing of their data, in which case we will only keep the data for the exercise or defence of claims.
Likewise, in certain circumstances and for reasons related to their particular situation, the data subject may object to the processing of their data and withdraw their consent to process said data. SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. AND ALZIREÑA DE MANTENIMIENTO S.L.U. will stop processing the data, except if required to do so by law, or to exercise or defend possible claims.
The data subject will have the right to receive all personal data concerning them that they may have provided to us in a structured format for common use and mechanical reading, and to transmit such data to another data controller without the data controller to which the data was furnished taking any actions to prevent this.
To exercise these rights, you may write to the following address: Avda. de la Llibertat, 49 46600 Alzira (València), or send a message to: rgpd@soriberica.com and we will contact you and inform you how to proceed to exercise your data protection rights. We also inform you that you may submit a complaint to the Spanish Data Protection Agency, particularly if you are unable to exercise said rights.
Spanish Data Protection Agency contact data:
Address: C/ JORGE JUAN, 6, 28001 (MADRID)
Contact telephone numbers: 901 100 099 – 912 663 517
Website: aepd.es
1.2. Merely accessing the Websites and all or part of their contents and services implies unreserved acceptance of this Privacy Policy and this also applies to any previous purchase of the services that SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. AND ALZIREÑA DE MANTENIMIENTO S.L.U. offer their clients. Acceptance of and compliance with this Privacy Policy is mandatory before gaining access to the Websites and the possible contracting of services.
1.3. You agree that browsing the Website is an act that freely expresses your consent to the collection and processing of your data by SOR IBÉRICA S.A.U., CHASIS LEVANTE S.A.U. AND ALZIREÑA DE MANTENIMIENTO S.L.U. SOR IBÉRICA S.A.U. may make changes to the Privacy Policy of the Websites at its own discretion; such changes will be indicated in this privacy declaration and in any other site that we consider appropriate to inform you about the information collected, how we process it and the circumstances under which we communicate it, as may be the case.
1.4. The Websites owned by SOR IBÉRICA S.A.U. must not be used by any person who is legally incapacitated or by underage persons, except if they are previously authorised by their parents or guardians and legal representatives in relation to the registration and communication of personal data.
2.1. When accepting the conditions for the purchase of SOR IBÉRICA S.A.U. services, the latter will collect some basic and essential information in order to provide the services. Such information includes the real name and surname, address, postal code, town/city, ID, country of residence, a valid email and other information about you and your representative that is relevant for contractual purposes.
Users will always be informed of the need to collect such data for the correct Management of the service provision.
2.2. Likewise, to provide the services, SOR IBÉRICA S.A.U. may ask the user to provide a series of additional data through assistance in person or over the telephone in order to by means of personal or telephone assistance for which purpose they will be duly informed about the collection and processing of such data.
2.3. Whenever SOR IBÉRICA S.A.U. requests the bank account number of the client who wishes to purchase our services, it will encrypt the number and comply with the strictest duty of confidentiality.
2.4. To ensure a better service provision, you authorise SOR IBÉRICA S.A.U. to check, investigate and/or verify the data you have provided. You agree to allow SOR IBÉRICA S.A.U. to disclose your personal data to comply with the requirements of a court procedure or order, or in a legal process. You also agree that if SOR IBÉRICA S.A.U. sells all of part of the company, or is merged with another company, it may disclose your data to the new commercial partners.
SOR IBÉRICA S.A.U. is only responsible for the information requested and obtained by users who wish to purchase its services and it will not be held responsible for any other personal information that could be transferred, assigned or provided by the users of the Website through any other mechanism.
You guarantee that the data provided is truthful, accurate, complete and updated, and you are responsible for any direct or indirect harm or damage caused as a consequence of failing to comply with that obligation in relation to SOR IBÉRICA S.A.U. and third parties.
5.1. In accordance with Act 34/2002 of 11 July, on Information Society and E-Commerce Services, SOR IBÉRICA S.A.U. will request the user to give their consent to allow SOR IBÉRICA S.A.U. to make use of their data, if it wishes to do so, for the purpose of sending you information and advertising about the Website and the different offers, special promotions and third-party service providers.
5.2. With a view to guaranteeing the security and confidentiality of your personal data, SOR IBÉRICA S.A.U. has taken the pertinent security measures and installed the technical means available to it to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data you have furnished to SOR IBÉRICA S.A.U.
VALENCIA, 21 FEBRUARY 2020
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These are cookies that when processed by us or by third parties, allow us to estimate the number of users and thus measure and analyse the use made of the service by users.
These cookies are used to make the advertising more attractive for users and more valuable for editors and advertisers. The cookies are normally used to select adverts based on content that is relevant for the user, improve campaign performance reports and avoid showing adverts that the user has already seen.
